Privacy policy

dated 17/11//2022

 

Who we are

Fronnt (“we”, “us” or “our”) is a group of several installation companies operating in a B2B context.

Fronnt is registered in the Belgian Crossroads Bank for Enterprises under number 0787.628.419 and has its registered office at Karel Oomsstraat 37, 2018 Antwerp, Belgium.

 

How you can contact us

Any questions, complaints or comments about this Privacy Policy or the way we handle your personal data can be sent by post to the address mentioned above or (preferably) by e-mail to [email protected].

 

General information about this Privacy Policy

• Scope - This Privacy Policy applies to all personal data processing activities executed by or for Fronnt in the context of visiting this website.
• Content - This Privacy Policy basically informs you about why and how we collect and process your personal data, who will have access to it, and which rights you have.
• Law - We at Fronnt understand that your privacy and the protection of your personal data is very important. Therefore, when we act as a so-called “controller” or “processor”, we will respect the applicable European and Belgian data protection law, which mainly includes the European General Data Protection Regulation of 27 April 2016 (“GDPR”) and the Belgian Act of 30 July 2018 on the processing of personal data).
• Updates - We may update this Privacy Policy from time to time on our website, and it is the latest version that will always apply. We therefore recommend that you check the Privacy Policy regularly.

 

The role of Fronnt when processing personal data

If and when processing personal data, Fronnt wil act as a controller of the personal data (processing on its own behalf). This includes the processing of personal data to manage business relations.

This means that Fronnt will be the main responsible for e.g. the lawful and transparent processing of this personal data (incl. obtaining informed consent if legally required). We will take the lead in handling data subject rights requests or data breaches registered by us or our processors.

Fronnt can collaborate with other controllers to the extent set out in this Privacy Policy, in which case Fronnt and the other controller will each be responsible to comply with data protection law for their part in the personal data processing.

The personal data we may process and how we are allowed to do this

 

I am a business relation

The processing of personal data of business relations includes all potential, existing or past relations with potential business partners of Fronnt, in which case we will typically process the following personal data:

• Name
• Professional email address and other relevant contact details
• Job title & professional qualifications

We will typically process these personal data only insofar this is needed for our legitimate purposes of promoting, conducting and developing the business activities mentioned on our website, materials and communications. For business activities where we are not sure this fits our legitimate interests, like certain forms of direct marketing, we will first ask your consent before processing your personal data.

These personal data are collected via the possibility to directly contact Fronnt at [email protected] via a link available on the website of Fronnt or via a contact form on the website.

 

I am a public website user

If you visit our public website, then we typically collect the following personal data:

• Online identifiers and online behaviour on our websites via cookies & other tracking technology (see our Cookie Policy)
• Name, email address and other contact information you give us, and the content of your request as well as our replies to your request made by sending an email at [email protected] via a link available on the website of Fronnt

 

Disclosure to third parties and international data transfers

Within Fronnt, policies and contractual arrangements are in place to make sure that (i) access to personal data is limited to those persons who, due to their function, need to have access to it, and (ii) such persons respect the confidential nature of that personal data.

Fronnt does not allow the transfer of personal data to third parties except as provided below:

• Fronnt will share personal data we process for our own business activities with third parties that support us as our (sub)processors (like online platform partners, business/legal advisors, IT and website providers, HR advisors) insofar they need the personal data for their support. We have contractual arrangements in place with those third parties to make sure they respect the applicable European and Belgian data protection law.
• Fronnt’s website may provide links to third-party websites (e.g. social media) which collect personal data like online identifiers and online behaviour as well. You should be aware that the owners and operators of such third-party websites might collect, use or transfer personal data under different terms and conditions than Fronnt. Upon linking to a third-party website, you should inform yourself of the privacy policies of such third-party websites.
• Fronnt will share personal data with competent authorities who are authorised to request such information or to whom we have to disclose information, as required by law or as a result of legal proceedings or court proceedings.
• Fronnt may share your personal data with third parties like legal advisors if we determine that such disclosure is reasonably necessary to enforce our terms and conditions or to legally protect our other legitimate business interests.
• Fronnt may transfer your personal data to you or any other party you appoint, at your request (see ‘Your rights’ below) or with your consent.

All personal data is stored within the European Economic Area (EEA). Fronnt does currently not have the intention to transfer or give access to personal data to third parties located in countries outside the EEA. However, if this should change, Fronnt will update its Privacy Policy and ensure that the transfer complies with the applicable data protection laws and that appropriate safeguards are put in place.

 

Security of your Personal Data

Fronnt implements technical and organizational measures to protect the confidentiality, integrity and availability of your personal data, and to prevent unwanted loss, misuse, alteration or destruction of said data, according to the nature of the processing, the risk and the available security means. Although we take this very seriously, please be aware that it is impossible, even with all the security means in existence today, to completely eliminate every conceivable security risk.

 

Data retention period

In general, Fronnt does not process your personal data any longer than is necessary for the purposes outlined in this Privacy Policy.

We typically keep your data as long as you’re an active contact (e.g. business relation or applicant) and actively delete your data within 1 year after once you become an inactive contact (e.g. termination of the contract), except if different statutory retention periods have been set, if you consent to this or if we have a strong legitimate interest (like filing a legal claim or defending ourselves against legal claims).

For the retention periods of data collected via cookies and other tracking technology on our website, please see our Cookie Policy.

 

Your data protection rights

If and to the extent provided under applicable European and Belgian data protection law (which contains various exemptions), you shall have the right:

• to obtain confirmation as to whether or not your personal data is being processed and, where that is the case, you shall have the right to obtain further information about such processing as well as the right to obtain a copy of your personal data (or in some cases have your personal data transferred to another controller);
• to obtain the rectification of inaccurate personal data and to have incomplete personal data completed;
• to object to the processing of your personal data (especially any processing for direct marketing purposes) if the processing was based on legitimate interests;
• to withdraw your consent if the processing was based on your consent (please note this will not affect the lawfulness of the processing that occurred before the withdrawal of consent);
• to obtain the erasure of personal data that is not/no longer lawfully processed; and
• to put the processing of personal data on hold (‘restriction’) in certain cases (e.g. while we are assessing whether we should indeed rectify or stop processing your personal data);
• to object or get more information on our use of your personal data for automated individual decision-making that applies to you. We currently do not undertake any automated individual decision-making.

To exercise one of these rights, please send your request in an email to [email protected] . Please note that we have an obligation to check your identity through reasonable means and that we may not be able to meet your request if we cannot identify you in our datasets. If we believe that we are not legally required to meet your request, we will explain this to you in our reply.

If you feel we have wrongfully denied your request, you shall have the right to lodge a complaint with the competent data protection authority. Contact details of the Belgian Data Protection Authority are:

Gegevensbeschermingsautoriteit

Drukpersstraat 35

1000 Brussel

[email protected]

https://www.gegevensbeschermingsautoriteit.be/